Welcome to IE Discovery!
I’m lucky to have been with the company since its early days, and in that time, I have witnessed the litigation support landscape change dramatically. As IE Discovery has grown, I’m proud to say that our mission and core values have not changed. We strive to be at the forefront of applying technology in practical and innovative ways. By leveraging proven business processes, we’ve made the discovery process more cost-effective, efficient, and highly secure.
We built this company through the loyalty of our clients and the hard work of our employees. Over ten percent of our regular staff has more than ten years with this company, with a third of our staff onboard for more than five years. In a market that has seen rapid growth and significant competition, our clients have stayed with us, with the majority staying with us for five years plus.
We take pride in the services we deliver. While many e-discovery customers voice displeasure about their service providers, our clients continue to be overwhelmingly pleased with our services. During 2008:
- Over 92% of our clients reported QUALITY at or above expectations
- 100% of our clients reported TIMELINESS at or above expectations
- Over 89% of our clients reported PRICES at or better than expectations
I believe there is a simple explanation behind our clients’ satisfaction: IE Discovery provides an ideal combination of legal, technology, and data processing expertise not found anywhere in the industry. We possess the experience to assess complex discovery needs and understand what is required to deliver the most value to our clients. Simply put, we not only know what needs to be done; we roll up our sleeves and do it.
I look forward to helping you address your Discovery Management needs. Feel free to contact me anytime. My door is always open.
Sincerely,
Chris May
CEO
